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STORE POLICY

Customer Care

We are committed to protecting your personal information and your right to stay protected. If you have any questions regarding how we use your personal information, please email admin@tuesdayrobertslimited.com.

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We take your privacy very seriously and so, have explained what information we collect, how we use it and the rights you have in relation to it.

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If you disagree with any of the terms stated in this privacy policy, please do not continue to use our site or services. The below privacy policy refers to any data collected from any site or event held by Tuesday.

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Please read this privacy policy carefully as it will help you make an informed decision about sharing your personal information with us.

Privacy & Safety

What information do we collect?

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We collect personal information that you voluntarily provide to us when registering online, purchasing our products or contacting us. The personal information that we collect depends on the context of your interactions with us and the site, the choices you make, and the products and features you use.

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The personal information we collect can include:

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1. Name and Contact Data - We collect your first and last name, email address, postal address, phone number and other similar contact data.

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2. Credentials - We collect passwords, password hints, and similar information used for authentication or account access.

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3. Payment Data - We collect data necessary to process your payment if you make purchases, such as your payment instrument (e.g credit card number), and the security code associated with your payment instrument.

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4. Automatically Collected Information - When you use, visit or navigate our site, we may automatically collect certain information, such as your IP address, browser and device information, language preference and further information about your site usage. We may also collect information through cookies and other similar technologies.

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5. Information Collected From Other Sources - It is possible that we may receive information from other sources such as social media platforms, public databases, third parties or joint marketing partners. Additionally, if you have chosen to subscribe to our newsletters, the information you provide will be shared with our newsletter provider. We may send email content to our customers which may include the following : transaction mail, shipping notification, deals and promotional activities.

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How do we use your information?

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We use personal information collected via our sites for a variety of business purposes. To enter into or perform a contract with you, with your consent, and compliance with our legal obligations.

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1. To Send Marketing and Promotional Communications (for business purposes and/or with your consent). We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance to your marketing preferences. At any time you may opt out from our marketing emails.

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2. To Send Administrative Information To You (for business purposes, legal reasons and possibly contractual). We may use your personal information to send you product, service and new feature information and news about changes to our policies and/or terms and conditions.

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3. Account Creation and Logon Processes (with your consent). If you wish to link your Tuesday. account to a third party account, such as Google, we use the information you allowed us to collect from those third parties to facilitate account creation and logon processes.

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4. To Manage and Complete Your Orders (for contractual reasons). We may use your information to manage your orders, payments, returns and exchanges through the site or any other platform.

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5. To Protect Our Sites (for business purposes and/or legal reasons). We may use your information as part of our efforts to keep our Sites safe and secure from any fraudulent behaviour etc.

 

6. To Request Feedback (for business purposes and/or with your consent). We may use your information to request feedback and to contact you about your use of our Sites.

 

7. To Enforce Our Terms, Conditions and Policies (for business purposes, legal reasons and/or possibly contractual).

 

8. To Respond To Legal Requests (for legal reasons). If we receive a subpoena or other legal requests, we may need to inspect the data we hold to determine how to respond.

 

9. Additional Business Purposes - We may use your personal information for other purposes such as data analysis, identifying trends, determining the effectiveness of campaigns which will help us to evaluate and improve out sites, products, services, marketing, and most importantly, your experience.

 

Will your information be shared with anyone?

 

We only share and disclose your information in the following situations:

 

1. Compliance With Laws. We may disclose your information if we are legally required to do so in order to comply with the law, governmental requests, a judicial proceeding, court order, or legal processing. These may include a response to a court order or a subpoena.

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2. Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and legal activities, or as evidence in litigation in which we are involved.

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3. Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

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4. Vendors, Consultants and Other Third Party Service Providers. We share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf. Some examples include: payment processing, data analysis, deliveries, and marketing efforts. Unless described in this policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

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5. With Your Consent. We may disclose your personal information for any other purpose with your consent.

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Other Users - When you share personal information (for example commenting on instagram posts), or otherwise interact with public Sites, such personal information may be viewed by other users and may be publicly distributed outside the Sites.

 

How long do we keep your information for?

 

We only keep your information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your information, we will either delete or anonymise it. If this is not possible, perhaps because your data is stored in backup archives, we will securely keep your personal information and isolate it from any further processing, until deletion is possible.

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How do we keep your information safe?

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We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information shared with us. Please do note, that we can not guarantee that the internet is 100% secure. Although we will do our best to protect your personal information, the transfer of information to third party sites, is at your own risk. You should always only access the services in a secure environment.

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What is our stance on third- party websites?

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The Site may contain advertisements from third parties which we are not affiliated with. We can not be held responsible for any information shared with these parties and this privacy policy does not cover any data collected by third - parties. We are not responsible for the content or privacy and security practices and policies of any third party sites, including websites, services or applications. You should review the policies of search third parties and contact them directly regarding any questions you may have.

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What are your privacy rights?

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At any given time you may review and change the information in your account or terminate it by contact us - admin@tuesdayrobertslimited.com.

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Upon your request to terminate your account we will deactivate or delete your account and information from our active databases. Please be aware that some information may remain in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our terms and conditions and/or comply with legal requirements.

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Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser so that it rejects cookies on default. If you choose to remove or reject cookies, this may prevent you from using certain features of our Site.

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How do we make updates to this policy?

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We may make updates to this policy from time to time. The updated version will be marked with a "revised" date and the updated version with be uploaded as soon as it is accessible. If we make material changes to this privacy policy, we may update you by directly sending a notification or by prominently posting about it.

 

We encourage you to review this privacy policy frequently to be informed on how we are protecting your personal information.

 

 

To contact us, please email admin@tuesdayrobertslimited.com 

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Last updated on 13.08.2023

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